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End User Problem Troubleshooting

If some errors occur after NGINX Wallarm node installation, check this troubleshooting guide to address them. If you did not find relevant details here, please contact Wallarm technical support.

User cannot download file

If your file download scenarios fail after installing a filter node, the issue is in the request size exceeding the limit set in the client_max_body_size directive in the Wallarm configuration file.

Change the value in client_max_body_size in the directive location for the address that accepts the file uploads. Changing only the location value protects the main page from getting large requests.

Change the value in client_max_body_size:

  1. Open for editing the /etc/nginx/sites-enabled/default (/etc/nginx/http.d/default.conf if running the Docker container) file.

  2. Put in the new value:

    location /file/upload {
 client_max_body_size 16m;
}

    /file/upload is the address that accepts the file uploads.

Detailed directive description is available in the official NGINX documentation.